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Do you ever get that feeling that, when you’re struggling for an answer, you never can find it, but when you’re focused on something else, you suddenly see the answer right in front of you? And in fact, from then on, everything you look at, everything you read, everyone you speak to, is giving you [...] Two years ago, I had all the operations in my business put together dashboards — metrics on many aspects of our business (from sales calls to retention) — that could help us understand what was working and not working before we saw the results in our P&Ls. Since then, the dashboards have been extremely helpful [...] |
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Copyright © 2012 Doug Kreitzberg - All Rights Reserved
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